I did not receive my activation key

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dale_coop
Posts: 1456
Joined: Fri Feb 16, 2018 7:05 am
Location: France

Re: I did not receive my activation key

Post by dale_coop » Fri Aug 17, 2018 8:20 am

Ah, super :)
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Sorry about my poor english
All I need: A Damn Fine Cup of Coffee
My games: PRESS START GAME / UNDERGROUND ADVENTURE
AlexJoce
Posts: 8
Joined: Sun Aug 12, 2018 3:04 pm

Re: I did not receive my activation key

Post by AlexJoce » Fri Aug 17, 2018 10:12 am

Aucune réponse pour moi, comment as-tu fais Snoopian?
User avatar
dale_coop
Posts: 1456
Joined: Fri Feb 16, 2018 7:05 am
Location: France

Re: I did not receive my activation key

Post by dale_coop » Fri Aug 17, 2018 10:22 am

I suffit just de se rendre sur le formulaire indiqué (c'est à dire ici: http://www.thenew8bitheroes.com puis "Enter Site", puis cliquer sur "Technical problems? Contact us here"), remplir et soumettre ;)
-----
Sorry about my poor english
All I need: A Damn Fine Cup of Coffee
My games: PRESS START GAME / UNDERGROUND ADVENTURE
AlexJoce
Posts: 8
Joined: Sun Aug 12, 2018 3:04 pm

Re: I did not receive my activation key

Post by AlexJoce » Fri Aug 17, 2018 10:27 am

J'ai bien fait cela, mais pas de réponse.. je commence à désespérer.
User avatar
dale_coop
Posts: 1456
Joined: Fri Feb 16, 2018 7:05 am
Location: France

Re: I did not receive my activation key

Post by dale_coop » Fri Aug 17, 2018 11:54 am

Attends 24heures (le temps que Joe traite les nouvelles demandes).
Wait 24hours (time for Joe to check every new demands)
-----
Sorry about my poor english
All I need: A Damn Fine Cup of Coffee
My games: PRESS START GAME / UNDERGROUND ADVENTURE
AlexJoce
Posts: 8
Joined: Sun Aug 12, 2018 3:04 pm

Re: I did not receive my activation key

Post by AlexJoce » Fri Aug 17, 2018 5:34 pm

I had an answer, the activation key will have been sent to me twice, yet I do not receive any mail, in my spam or Junk. I waited 2 hours but still nothing. I think it's my email host that blocks email. What can I do?
User avatar
dale_coop
Posts: 1456
Joined: Fri Feb 16, 2018 7:05 am
Location: France

Re: I did not receive my activation key

Post by dale_coop » Fri Aug 17, 2018 7:44 pm

What is your email ? Gmail ?
-----
Sorry about my poor english
All I need: A Damn Fine Cup of Coffee
My games: PRESS START GAME / UNDERGROUND ADVENTURE
AlexJoce
Posts: 8
Joined: Sun Aug 12, 2018 3:04 pm

Re: I did not receive my activation key

Post by AlexJoce » Fri Aug 17, 2018 9:26 pm

My main email is laposte.net , I used it for kickstarter. But I used my Gmail email to contact them on the site, and there I had an answer
User avatar
dale_coop
Posts: 1456
Joined: Fri Feb 16, 2018 7:05 am
Location: France

Re: I did not receive my activation key

Post by dale_coop » Fri Aug 17, 2018 11:30 pm

you should check again on laposte website, connecting to your email account and check if there is a spam filter, (a spam folder to check if the email is not there), and maybe temporary disabled the spam filter and try again ?)
-----
Sorry about my poor english
All I need: A Damn Fine Cup of Coffee
My games: PRESS START GAME / UNDERGROUND ADVENTURE
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